Privacy Policy

Thank you for shopping at Ji Ji Kiki! We are committed to protecting your privacy and have established this privacy statement to keep you informed of our information practices involving the collection and use of your personal information.


When you select to purchase a product from Ji Ji Kiki, we collect your personal information to fulfill your purchase request. This information includes your full name, email address, billing and shipping addresses and phone number.

All collected information is for the purpose of completing your transaction, improving our website and shopping experience and sending newsletters if you opt it to receive them.

When you place an order as an account holder

If you choose to create an account at Ji Ji Kiki we will use this information to:

  • Create and maintain your account with us
  • Communicate with you about your order
  • Handle and process your order
  • Deliver your order
  • Communicate with relevant third parties (for example, courier services)
  • Process payments
  • Comply with any legal obligations to which We are subject, and to protect and defend our rights and interests.

When you place an order as a guest

If you place an order as a 'guest' (do not create an account or sign in to an existing account), We will collect information from you including your name, phone number, email address, mailing address and payment details.

We will use this information to:

  • Communicate with you about your order
  • Handle and process your order
  • Deliver your order
  • Communicate with relevant third parties (for example, courier services)
  • Process payments
  • Update our records
  • Comply with any legal obligations to which We are subject, and to protect and defend our rights and interests.

Shopping basket reminder emails

If you have placed items in your basket and provided your email address but not completed the order, we may email you to remind you so that you can complete your order if you wish.

Newsletters

We send newsletters to users who select to receive them. Should you at any point change your mind about receiving these communications you can unsubscribe using the link in the email.


Information Sharing

We reserve the right to to disclose personal information to our service providers, the government, law enforcement agencies, or other third parties under certain circumstances where a formal request has been made (such as in responding to a court order, subpoena, or judicial proceeding) as Ji Ji Kiki, in our sole and absolute discretion, deems necessary and appropriate.

Moreover, in the event of a sale, merger or transfer of some or all of Ji Ji Kiki's assets, your personal information would likely be a part of the transferred assets. We shall notify you by a notice on the home page of any change in the information practices governing your personal information as a result of the change in ownership, and your choices in how your information is used.

This Site contains links to other web sites. Ji Ji Kiki takes no responsibility for the privacy practices or the content of these other web sites. We encourage you to read the privacy policies of each website you visit prior to disclosing your personal information.

We use third party payment processors to take payments through Ji Ji Kiki. These third parties have no authority to use your personal information for any promotional purposes.

We do not sell, trade, or rent your personal information to others.

Retention of personal information

The period for which We will retain your personal information will vary depending on the purposes it was collected for, as well as the requirements of any applicable law or regulation.

For example, if you order a product on the Website, We will store your personal information and details about your order for as long as is necessary to comply with applicable tax legislation, and for the period for which you or We could bring legal proceedings in relation to your order.

Your rights

You may have certain rights in relation to the personal information We collect about you. These may include the right to request access to the data We hold about you, or to obtain a copy of the personal information in machine readable format, to request that it is erased or that any inaccurate personal information is rectified. You may also have the right to ask Us to restrict how we process your personal information or to withdraw your consent to how We process your personal information. Please contact us if you would like to make a request.


Security

We employ industry-accepted standards in protecting your personal information during its transmission on Ji Ji Kiki. We utilise SSL [Secure Socket Layer] technology to protect your sensitive information and host the Website on a secure server to help protect the information from interference. While we take every possible precaution to protect your information, please be aware that no form of security is 100% secure, and we make no guarantees.

Please direct your questions and concerns pertaining to Ji Ji Kiki or this privacy statement by contacting us at emma@jijikiki.com or on the address below.

We do not store credit card details nor do we share customer details with any 3rd parties.

Cookies

A cookie is a small piece of information sent by a web server to a web browser, which enables the server to collect information from the browser. Data collected using cookies is statistical in nature and indicates a user's browsing actions and patterns. It does not identify any individual. We use cookies to keep track of your current shopping session, to personalise your experience and in our shopping basket. Most browsers allow you to turn off cookies. If you want to know how to do this, have a look at the help menu on your browser. However, if you choose not to accept cookies, your user experience on our site may be affected. We use cookies to:

• Estimate our audience size and usage pattern
• Store information about your preferences so we can customise our site according to your individual interests
• Speed up your searches
• Recognise you when you return to our site

Privacy Policy Updates

Ji Ji Kiki may, at any time and without notice, modify and update this Privacy Policy by revising it on the Site. If we make any material changes we will notify you by means of a notice on this Site prior to the change becoming effective. Your continued use of the Site constitutes your acceptance of any such revisions. You should therefore periodically visit this page to review the current Privacy Policy.

Last updated: 24th May 2018


Contact Information

By mail: Ji Ji Kiki, 34 Alexandra Road, Gorseinon, Swansea, SA4 4NN
Phone: 01792 515667
Email: emma@jijikiki.com